Reset your password
If you forget your password, you can reset it in a few steps. A reset link is sent to your email — no account access needed to start.
Steps to reset
- Go to the sign-in page
- Click Forgot password? below the password field
- Enter your email address and submit
- Check your inbox for a password reset email from SwiftSurvey
- Click the link in the email — it takes you to a page where you can set a new password
- Enter your new password and confirm
- Sign in with your new password
Didn't get the email?
- Check your spam or promotions folder
- Make sure you entered the same email you used to sign up
- Whitelist noreply@swiftsurvey.co.ke in your email settings
- Reset links expire after 1 hour — request a new one if needed